Delivery & Postage
Our goal here at Clickin' It, is to deliver your orders to you as quickly and efficiently as possible, and after many years we've found the best way to do this is using Royal Mail and Parcelforce. They've been around for over 500 years ( honestly, Google it ), they have unrivalled coverage and have now got all the high tech tracking too.
Below, you'll find all the information you need to know about how we get your orders to you.
Here at Clickin It we work with Royal Mail and Parcelforce to safely and efficiently deliver your parcels straight to your home.
When you place your order, if you provide us with your email address and / or your mobile phone number, Royal Mail / Parcelforce will send you updates of your delivery as your order travels to you.
Please Note : Parcelforce orders on a Next Working Day means that if you place an order for despatch on a Friday, the Next Working Day for Delivery is MONDAY not a Saturday !
| Service | Price | Estimated Delivery Time Frame |
|---|---|---|
| Royal Mail Tracked 24 (Tracked & Signed For) |
£5.25 | 1 - 2 working days from dispatch |
| Royal Mail Tracked 48 (Tracked & Signed for) |
£4.25 | 2 - 4 working days from dispatch |
| Parcelforce Express 24 Next Working Day from Shipping Order before 11am |
£5.50 |
Next working day if ordered before 11am. Orders placed after 11am Friday will be delivered the following Tuesday. |
|
Channel Islands Via Royal Mail |
£4.25
|
3 - 5 working days not guaranteed
|
- Delivery costs FREE on all order over £60.00 sent using Royal Mail Tracked 24 or Parcelforce 24
- Each shopping box can contain a maximum of 30kg of shopping
Ireland and UK islands
For N. Ireland and UK islands, the charge is as above Royal Mail rates.
Frequently Asked Questions:
The following FAQ’s are regarding Clickinit.co.uk's delivery process:
Who picks and packs my order?
As soon as your order has been placed, this is then allocated to a member of our despatch team. Our dedicated warehouse & despatch team work around the clock to carefully pick and pack your orders, making sure to carry out exceptional packing procedures so that you receive nothing less than perfect.
Once your parcel is ready to be shipped, your goods are passed on to our courier service who will personally deliver your order straight to your door.
Who are the couriers that will deliver my parcel?
We work with Royal Mail and Parcelforce – We will email you with your tracking information once your order has been despatched.
What happens if I miss my delivery?
Rest assured, if you are not in you will receive a card from Royal Mail / Parcelforce advising you how to rearrange delivery.
If we are likely to encounter problems delivering to your address, please let our customer service team know at hello@clickinit.co.uk
Please note - if your order is returned due to you missing the delivery, your order will be refunded minus the delivery cost you paid plus the return cost back to us.
What happens with large deliveries?
It is possible that you may receive multiple boxes depending on how much you have ordered with us. We will email you all tracking numbers once your order has been placed.
Click & Collect
Click & collect is an option from our unit in Brandon, Suffolk, IP27 0PD
At the checkout just choose Local Pick Up. Once your order has been picked and packed, you'll get an email from us saying your order is ready for collection. Collection can be made Monday - Friday 9.30am to 4pm
Not found what you are looking for?
At Clickinit we are here to help. Feel free to take a look at our Frequently Asked Questions page, or contact customer services on the following if you have any further queries:
Email: hello@clickinit.co.uk